Terms and Conditions

eThando Terms and Conditions

By using EThando you agree to the following terms and conditions

EThando is a Australia based website for meeting friends and partners (business, travel, social or otherwise), we consider it a friendly place, but provide rules to help keep it so.

Acceptance of terms
These terms and conditions may be updated from time to time, without notification. You are responsible for ensuring you are familiar with the latest terms and conditions, the last update was 1 August 2014.

eThando services are available to Adults who can legally agree to the terms and conditions below. You must be 18 years or older to become a member.

EThando reserve the right to ban and remove any account for any reason.

Refund and cancellation Policy
EThando is a subscription based service, we do not provide refunds of any kind (subject to the relevant legislation).
Duplicate or overpayments may be charged a processing fee if refunds are required.
Gold memberships are not transferable to other accounts.

You are legally responsible for materials you publish
As a consenting adult you are responsible for all information you publish on EThando, including but not restricted to, images, your profile, advertisement, messages, events and chat. EThando does not directly monitor or control all use of the site by its members. Accordingly you agree to accept sole responsibility for the legality of your actions under Australia law. You should be aware of relevant laws such as censorship and copyright.

EThando involvement
EThando is not directly involved in Member to Member communications and activities. In the event you have a conflict with another Member, to the extent permitted by law you hereby release EThando, its agents and employees from any claims, demands and damages of every kind arising out of such conflict.

Limitations on what you can publish
You are prohibited from posting or transmitting any unlawful, defamatory, threatening, obscene, libelous, or otherwise offensive material. Personal prosecution may result from breach of these requirements

User Information and Identification
Proper authentication of users on the Internet is difficult. EThando cannot and does not confirm that any member is who they claim to be. You should be careful in dealing with members and read our safety tips.

Other obligations to EThando
You must provide authenticated EThando staff with your real name and contact details if asked and obey any site operational instructions given, or alternatively remove yourself from EThando.

EThando is a contact and friendship service, you may not use EThando for research, employment or any commercial activity, nor can you use EThando systems to discuss other dating sites or services. Promotion of anything via unsolicited messages is not allowed.

You may not contact members that have previously blocked you, or if your intentions are clearly unsolicited and to be abusive or annoying. Stalking members, Physical or overly abusive threats may result in instant removal.

You may not publish member names, phone numbers, addresses, web addresses, email addresses or other identification in any part of your profile or in your first correspondence with other members. This is to prevent accidental publishing of your details, joking and other abuse taking place.

Advertising is placed on the EThando pages paying for free members and subsidising Gold membership, we reserve the right to restrict access or remove accounts which intentionally block page advertisements.

Unauthorised Promotional Activity
EThando is a commercial activity and earns revenue from charging other commercial companies for services.
ANY commercial activity on EThando, is prohibited without EThando management approval. You agree to pay a penalty fee of US$1000 for any unapproved commercial activity.

Commercial activity may not always involve money or pecuniary services, examples of prohibited promotion include (but not limited to) the promotion of charities, competitions, recruitment, personal services such as (but not limited to) massage or photography, multi-level marketing, fundraisers, events and political parties or candidates. This also includes the abuse or promotion of groups, websites, products or services.

EThando Accounts
You may not join EThando if you already have an active membership or you have ever been convicted of a sexually related offence or have previously been banned from using the site.
You must have a working email address listed in your EThando account for external contact, a non working email may result in your account being removed.

Couples may create a shared couples profile and maintain a private profile each, however this is provided as a courtesy to retain the private profiles and both profiles should not be actively used at the same time. You must not create a couples account or login to a couples account if you are no longer a partner in that couple. Accounts created as male, female or trans may not represent a couple, partnership or group, or be accessed by more than one person.
You must not attempt to login to another member's account (even if you have permission from that member), create an account with a clear intention of impersonating another person, damage or harm the EThando site or services, attempt to bypass any filters or protection, or access the website and chat rooms via any method but that provided.

Advert / Profile Usage
EThando provides members with the ability to post personal information about themselves in a profile/advertisement. This facility is exclusively for describing the member and any other use will result in the account being removed. You must correctly identify photos that contain nudity or sexual behaviour in the upload process. We reserve the right to re-classify or remove photos without entering into further discussions.

Internal Email Usage
EThando's Internal Email system is intended to provide a way for members to easily communicate in a one to one fashion. You may not use the Email system for any form of bulk email other than providing an introduction of yourself, examples of emails you may not bulk promote include examples such as promoting websites, alternative groups, events, meetings, opinions of other members or use the service as a list server. For safety, Members are not allowed to provide contact details in their first emails to other members, once an email has been sent each way this restriction is removed. Any member bypassing these filters by obscuring details may have their account terminated. Messages discussing competing dating services may be discarded.

Site Abuse, Banning, Suspension, Restriction and Removal

EThando is committed to providing a safe and enjoyable experience.

We reserve the right to decline to register or to suspend, restrict or terminate your membership without entering into further discussions with you at our sole descretion if: - a serious complaint or multiple complaints are received about you from other members,
- you fail to follow instructions given by EThando staff,
- you abuse, harass or otherwise undermine EThando staff,
- you breach the EThando terms of Use,
- you impersonate another person, or
- EThando deems your behaviour or use to be unacceptable or not in the best interests of EThando or its members

Members sharing a computer share responsibility for any problems originating from that computer, in the event of abuse, the computer or all memberships used on a computer may be removed and banned. Banned members that continue to try and use our services are considered to be trespassing and may be prosecuted. Such use is unauthorised use of our computer systems.

In the case of abuse or suspected abuse of our systems, members or the law, we reserve the right to pass any information stored on our systems to relevant authorities to help prevent the abuse, we will also provide assistance to help identify a member for members who are proceeding with in our view legitimate legal action. We feel the protection of our members is one of our most important goals.

In the case of a paid member being banned or removed from EThando, any unused subscription time or other paid services will not be refunded.

EThando Limited Liability
EThando shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profit, goodwill, use, data, or other intangible losses that result from the service, or the inability to access the service. EThando shall not be liable for the cost of procurement of substitute goods or services resulting from services provided by EThando. EThando shall not be liable for the conduct or statements of other third parties to the service.

By using the EThando.com website you agree that any contract in relation to the site and these terms are governed by the law of Australia, and as the material part of this agreement is formed with the EThando services located in Australia..

Your use of EThando is at your sole risk. EThando expressly disclaims all warranties, express or implied, including, but not limited to, any warranties of merchantability, fitness for a particular purpose, and non-infringement.
EThando makes no warranty that
i) the services provided will be uninterrupted, timely, secure, or error free,
ii) that the information provided on the site is error-free or reliable,
iii) the quality of the products or services obtained through EThando will meet your requirements.
iv) the www.EThando.com web site will operate as intended in any software other than the listed compatible browsers

No advice or information that is obtained by you from EThando or otherwise shall create any warranty not expressly stated in the Terms and Conditions.

While www.ethando.com has been tested on the browsers listed below, the site may function and we may be able to offer assistance with alternative browsers, however this is not guaranteed.
- Microsoft Internet Explorer 7 and higher operating on Windows XP and higher*
- Mozilla Firefox version 3 and higher operating on Windows XP and higher*


eThando, is expressly authorised to assign both its rights and its responsibilities arising under each and every subscription contract. You expressly authorise and accept such right of assignment and have no further rights with eThando in the event of such assignment.

EThando is a web service. We do not provide phone or live support, please contact us via email at info@ethando.com or customerservice@ethando.com